BOOK, Whole

Making Services Work for Poor People


RTI Bibliographic reference

Author(s): Devarajan, Shantayanan; Reinikka, Ritva

Publisher: World Bank Group, Washington, DC (English)

Description: The framework outlined in this paper provides a way to examine options for improving the outcome of public services for the poor. The different examples all improved outcomes by addressing aspects of the relationships between policymaker, service provider, and client.

Link: http://siteresources.worldbank.org/INTWDR2004/Resources/17976_ReinikkaShantaInitialFramework.pdf

Imported from id 690032 Rec 989 Lines 19793.

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